By any stretch of the imagination, 2020 was an unprecedented year for seafood retail in the US. Over the course of 12 months, the total value of retail sales across the country surged by 28% to $16.6 billion.

Understandably, much of that extra business came from foodservice customers looking for seafood elsewhere following closures -- but now, with vaccines on the horizon and 2021 potentially set to see some degree of return to normal operations, the industry faces a challenge if it wants to retain all of that extra custom [...]